Privacy Policy

We collect several categories of Personal Information from and about users of our Site and Services. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The categories of Personal Information we collect may include:

Contact Information: We collect contact information you provide when using our Service, including your name, email address, phone number, and shipping address.

Payment Information: We may collect payment information in order to conduct transactions with you. Payment information is collected and processed by our payment processor, and we do not store full payment card details.

Usage Information: We also automatically collect usage data, device information, IP address, and browser type when you visit our Site.

Communication Information: We may collect Personal Information contained within your communications with us via email or otherwise, and in certain cases we may use third-party service providers to do so. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.

• Directly From You – We collect Personal Information that you provide to us directly, for example, if you choose to contact us, request a quote from us, or otherwise utilize our Site or Services.

• From Third Parties – We may collect Personal Information from third parties, including but not limited to data analytics providers, mobile device providers, and Internet or mobile service providers.

• Through Online Tracking Technologies – We use cookies and similar technologies to collect Personal Information automatically as you navigate our Site. For additional information regarding our use of these technologies, see the Cookies and Tracking Technologies section below.

We use your Personal Information to process transactions, evaluate and purchase items, provide customer service, send transaction updates, improve our Service, and comply with legal obligations.

We may also use your Personal Information to communicate with you, such as responding to your quote requests, or providing notifications about your transactions or changes to our Site or Services.

We may use your Personal Information for safety and security reasons, such as protecting our and our users’ safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.

We may use your Personal Information, as part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business’ assets, or another corporate transaction, including bankruptcy.

Lastly, we may use your Personal Information, to fulfill any other purpose for which you provide it, including purposes described when you provide the information or give your consent.

We share your Personal Information with: (a) service providers who help us process payments, ship items, authenticate products, and other similar service providers to operate our Service; (b) law enforcement or government authorities when required by law; and (c) potential business acquirers in the event of a merger or sale.

We may also disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure).

We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our Site. The technologies we use for this automatic data collection may include cookies and web beacons that permit us to verify system and server integrity and generate statistics around the popularity of certain content. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our Site, to enhance your experience through personalization, and to help us better understand the features of our Site that you and other users are most interested in.

We use analytics services that use cookies and other technologies that collect your Personal Information, to assist us with analyzing our Site traffic and site usage to optimize, maintain, and secure our Site and inform subsequent business decisions. These include, but are not limited to, Google Analytics. To learn more about how Google uses data, visit Google's Privacy Policy and Google's page on “How Google uses data from sites or apps that use our services.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

We partner with service providers to host our Site and deliver specific content in support of our Services. For example, we use Adobe Typekit to serve fonts on our Site, which is governed by Adobe Typekit's Privacy Policy.

To manage your preferences with respect to these technologies, you can change your cookie preferences by customizing your browser settings to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable certain cookies, please note that some parts of our Site may not function properly. These settings may be lost and require reconfiguration if you delete your cookies.

Depending on where you live, and the context in which we have collected your information, you may have the right to exercise certain controls and choices, such as the ability to access, correct, or delete your Personal Information or opt out of certain processing regarding your Personal Information. If you believe you may have the right to exercise certain controls and choices, please submit a request to team@luxurybuyer.com. Please note that we may need to verify your identity before considering a request and that we may deny certain requests, or only fulfill some in part, as permitted or required by law.

You can unsubscribe from marketing emails at any time by following the directions in the email.

We use reasonable security measures to protect your information, but no method of transmission or storage is completely secure. Despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.

We retain your Personal Information for as long as needed: (a) to conduct business with you; (b) fulfill the purposes outlined in this Notice; and (c) to comply with our legal obligations, resolve disputes, and enforce any agreements. Criteria we will use to determine how long to retain your Personal Information include the nature and length of our business relationship with you; our legal rights, obligations, and retention requirements; and if we have an ongoing business purpose for retaining your Personal Information, such as communicating with you about ongoing or prospective Services you requested.

We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be handled in accordance with the applicable third party’s privacy policy.

If you are visiting our Site from outside of the United States, please note that our Site is hosted in the United States. Where permitted by applicable law, we may transfer the Personal Information we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of data protection as your home country, as necessary for the purposes set out in this Notice.

Our Service is not intended for individuals under eighteen (18) years of age. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Material changes will be posted on our Site with a new "Last updated" date.

For questions about this Privacy Policy, contact us at: